Our client is a diversified frozen food manufacturer based in the United States with several well-known brands distributing more than 400 products in over 12 countries worldwide.
With a daily production capacity of over two million single-serve and multi-serve heat and eat entrées, snacks, side dishes, and specialty sauces, the company’s primary focus is using quality ingredients for optimal taste and nutrition.
As the company expanded, they discovered that their supply chain management needed updating to improve efficiencies, reduce costs, and increase scalability. They needed to innovate their processes in order to stay competitive and needed to engage with a strategic partner that specialized in optimizing and managing modern, tech-based supply chains that fulfilled their requirements.
When they called upon Cedric Millar to potentially assist them, the team set up a discovery call to explore the possibilities.
“We had previously met one of our client’s senior-level executives at an industry networking event. When the opportunity arose to help optimize their supply chain, we were happy to get together again to discuss how we can help increase their profitability and streamline their supply chain with a customized solution.” – Brian Ware, Managing Director, Cedric Millar Integrated Solutions
The Cedric Millar team met with the client to take a deep dive into their overall network, discover their “supply chain pain”, and talk through the Cedric Millar solution development process. We also explained who we are as a company and how we approach supply chain management.
Upon further review of their network, we identified several anomalies that were affecting their supply chain’s performance, including:
“After our first meeting, we knew what needed to be done to help our client meet their business objectives. Our team worked together to create a customized supply chain optimization plan designed to the client’s exact specifications.” – Alejandra Burgueno, Manager Solutions Development, Cedric Millar Integrated Solutions
Soon after the initial meeting, the Cedric Millar team developed their customized, tech-based Managed Transportation Solution (MTS), which featured:
During the presentation, the Cedric Millar team took the time to explain the solution in detail and answer all of our client’s questions. Once the Cedric Millar team got approval to implement the solution, they immediately started work.
Implementation and integration of Cedric Millar’s Lighthouse TMS replaced the client’s outdated supply chain technology and reduced or eliminated the need for manual processes.
Our managed solution and integrated technology also brought our client many more tangible benefits, including:
“We’re always pleased to see our clients reap the benefits of our solutions. At Cedric Millar, we don’t feel we’ve succeeded until the client has reached their objectives through our partnership.” – Milena Uribe, Manager 4PL Operations, Cedric Millar Integrated Solutions
Cedric Millar’s MTS is still an integral piece of the client’s supply chain management strategy. We continue to grow the partnership between our two companies, and even invited several of their client’s employees to our Lean White Belt training after they expressed an interest in the program.
The client was also the first client of our Pro-Fit® Placement Service, which helps guide supply chain talent to roles best suited to their skills, abilities, and personality. Our robust recruiting processes, combined with our comprehensive supply chain network, made us the ideal company to recruit for the client. Once the employee’s contract was complete, we brought the individual back to our head office to support the client on other strategic projects.
Overall, retaining Cedric Millar as their 4PL provider allowed the client to focus on other strategic aspects of their business, including making multiple new acquisitions that significantly grew their market position. We also engage with their associations, allowing us to continue providing mentorship and guidance to ensure their ongoing success.
“In our experience, the success of a project depends on a collaborative approach. We’ve built our business on relationships that demonstrate that Cedric Millar is more than a solution provider – we’re a partner in our client’s success.”– Sejal Sheth, Senior Director Technology & Integration, Cedric Millar Integrated Solutions
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